Whether you’re just getting started or need help navigating Residex, our support team is available to assist you by webinar, email, or phone.
24/7
Residex™ dedicated support staff – including experienced nurses, technologists, and administrators – are standing by to assist you. Whether it's a quick question or a more complex issue, we’re committed to resolving it promptly and professionally so you can stay focused on what matters most: providing excellent care.
Business Hours Support
Available Monday–Friday, 7 AM – 5 PM CST. Unlimited support during regular business hours. Training services also available during these hours. Have your Residex ID ready when calling or emailing. You’ll find it in the upper right corner of your screen, under your campus name.
Phone
Call 866.512.8369 x2
Fax
612.284.1315
support@residexsoftware.com
Billing
billingsupport@residexsoftware.com
After-Hours Support
Emergency support is available outside of business hours for urgent needs. Have your Residex ID ready when calling or emailing. You’ll find it in the upper right corner of your screen, under your campus name. Call 866.512.8369 x2.
JOIN US
Monthly Residex User Group Meeting
Stay in the loop with the latest Residex updates, explore product features, and learn tips to get the most out of your software.