PRESS RELEASE Menlo Park, CA, JANUARY 23, 2025 (reposted April 28, 2025 to reflect contact update) – Residex™ Software, a purpose-built EHR software platform for assisted living and senior care providers, today announced a majority investment from Accel-KKR, a leading technology-focused private equity firm. This strategic investment aims to accelerate Residex Software’s growth and innovation … Read More
News
Quality Assurance Status
Effective quality management relies on accurate quality data. The Residex™ QA Status screen provides a way to quickly view this important data that your organization is tracking. Access the screen by navigating to Fax/Print > QA Status. On the QA Status screen, you’ll see a list of quality-related reports with a dropdown option to quickly … Read More
Pine River Group Home Case Study
Residex™ revolutionized care delivery and operations at Pine River Group Homes through tailored service charting and dedicated support. When the team at Pine River was searching for a software solution, they explored many vendors; however, they found that Residex offered the most flexibility and support for their needs. Administrators and staff especially appreciated how Residex … Read More
Essential Staff Onboarding Tools
Onboarding new staff is one of the most important processes in your facility. Providing quality care to those you serve starts with having well-trained, competent, and compassionate staff. Residex™ offers a variety of tools to help make the onboarding experience better for employees – and more organized and efficient for the trainers! One way Residex … Read More
Person-Centered Care
Person-centered care involves recognizing each individual’s unique preferences and desires, and creating an environment where those preferences are honored. This model focuses on treating all residents with dignity, compassion, and respect. Research shows that person-centered care reduces feelings of helplessness and depression in older adults. Providers who embrace this approach see residents living happier, healthier, … Read More
A Simple Guide to Comprehensive Assessments
Assisted living providers must conduct comprehensive assessments to support both the health of their residents and the efficiency of their operations. These assessments include a head-to-toe evaluation of each resident’s physical and mental condition, as well as reviews of their ability to perform activities of daily living (such as bathing, dressing, grooming, managing finances, communicating, … Read More
What is Residex™ Clinical LMS?
Residex™ Clinical LMS is a Learning Management System that provides courses for training staff on the essentials of caregiving. This comprehensive educational resource includes a series of videos that may include on-screen demonstration of skills, insight on personal experiences, and/or tips or tricks that may help you better service your clients. Videos are broken into … Read More
Residex™ Connect: Secure Communication and eSignatures
What is Residex™ Connect? Residex Connect is a messaging system that promotes secure communication between your facility staff, residents, prospects, and their contacts. In addition to encrypted messaging, Residex Connect offers the ability to capture electronic signatures on important documents. How does Residex Connect work? Residex Connect is enabled by the Residex support team. Once … Read More
What is Pharmacy Connect – Outbound Fax?
The Pharmacy Connect – Outbound Fax by Residex™ feature sends scheduled faxes to pharmacists with important facility data, including refill requests, rejected medications, discontinued medications, changes to orders (such as medication times and instructions), controlled pill counts below 15, and medications placed on or removed from hold. Pharmacies receive a faxed report on a scheduled … Read More