Quality Assurance Status

April 28, 2025News, Product Updates

Effective quality management relies on accurate quality data. The Residex™ QA Status screen provides a way to quickly view this important data that your organization is tracking. Access the screen by navigating to Fax/Print > QA Status. On the QA Status screen, you’ll see a list of quality-related reports with a dropdown option to quickly … Read More

Residex™ Connect: Secure Communication and eSignatures

April 21, 2025News, Product Updates

What is Residex™ Connect? Residex Connect is a messaging system that promotes secure communication between your facility staff, residents, prospects, and their contacts. In addition to encrypted messaging, Residex Connect offers the ability to capture electronic signatures on important documents. How does Residex Connect work? Residex Connect is enabled by the Residex support team. Once … Read More

What is Pharmacy Connect – Outbound Fax?

April 18, 2025News, Product Updates

The Pharmacy Connect – Outbound Fax by Residex™ feature sends scheduled faxes to pharmacists with important facility data, including refill requests, rejected medications, discontinued medications, changes to orders (such as medication times and instructions), controlled pill counts below 15, and medications placed on or removed from hold. Pharmacies receive a faxed report on a scheduled … Read More