Simplify incident reporting. Strengthen compliance.

Document. Track. Respond.

The Incidents module streamlines the way your team handles incident reporting. From documenting key details to tracking resolutions and staff acknowledgements, everything is recorded in real time. Empower your team to act quickly, stay compliant, and ensure transparency across your organization.

Real-time documentation.

Capture incidents as they happen with structured, easy-to-complete forms. Built-in prompts ensure nothing gets missed, supporting both compliance and clarity.

Staff acknowledgement tracking.

Assign staff to incidents and require electronic acknowledgement. This feature strengthens accountability and ensures all involved parties are aware of the situation and any follow-up.

Supervisor review & approval.

Maintain oversight with a built-in approval workflow. Designated staff can review, comment, and approve incident reports before they’re finalized, supporting consistent quality and documentation practices.

FAQ: Incidents

What types of incidents can be recorded?

You can document a wide range of events  –  including falls, behavioral incidents, medication variances, and more  –  with customizable fields to meet your organization’s needs.

Can staff acknowledge incidents they are involved in?

Yes. Staff involved in an incident can be required to review and electronically acknowledge the report, improving accountability and communication.

Is there an approval process before incidents are finalized?

Yes. Incidents can be reviewed and approved by designated supervisors before being marked as complete, ensuring oversight and accuracy.

How are incident reports stored and accessed?

All reports are securely stored within the system and easily accessible for audits, compliance, and trend analysis.

Watch our demo videos and dive into the Documentation Guide