14 smart modules to streamline your workflow.

Activities and Enrichment

Manage engaging resident activities from interest tracking to attendance documentation. Reports offer clear insights into participation and overall resident enrichment.

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Assessments

Customizable assessments support everything from pre-admission through discharge and meet unique state and resident needs. Link assessments to service planning and generate reports with ease.

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Billing & Accounts Receivable

Support a range of billing models – from Care Packages to Fee-for-Service – with tools designed to simplify healthcare billing. Our Billing Team helps ensure accurate, compliant, and efficient revenue capture.

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eFax

Use your current fax number or set up a new one — we support both. Health provider faxes auto-populate from resident records for seamless, secure communication. Faxing between Residex eFax numbers automatically upgrades to a secure file transfer: complete with virus scanning and delivery of full-quality original files in their native format.

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EHR - Electronic Health Records

Create and manage complete, user-friendly resident records including services, medications, notes, and documentation. Our intuitive EHR streamlines care documentation from intake through discharge across your care network.

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eMAR – Electronic Medication Administration Record

Track medications from pharmacy to administration with our full-featured eMAR system. Ensure safety and compliance with support for med destruction, off-site tracking, and drug diversion prevention.

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Family Connect

Keep families in the loop on care updates and ensure smooth onboarding with e-signatures and notifications. From family members to pharmacies, Residex strengthens communication across your care network.

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Incidents

Document incidents efficiently and keep supervisors informed with real-time alerts and editable entries. Ongoing notes ensure a complete record, even after the initial report is closed.

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Marketing

Track prospective residents from first inquiry through move-in without redundant data entry. As details are gathered, they automatically carry over into the full resident profile.

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Clinical Learning Management System (LMS)

Residex’s Clinical LMS provides essential caregiver training through accessible courses, including a specialized dementia care series from Erin Bonitto, a nationally known dementia communication and care coach. Choose from 8-, 4-, or 2-hour bundles to meet onboarding or annual training requirements with real-world, practical examples.

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Pharmacy Connect

Keep medication management accurate, timely, transparent by importing medication data from LTC Pharmacies into Residex. Nurses retain control of meds, have better quality data, improve coordination with pharmacy and avert manual data entry.

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Reporting & Analysis

Access over 1,500 reports, dashboards, and trend views that offer insights at the resident, campus, or regional level. If a report doesn’t exist, our support team will help create one to fit your needs.

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Service Charting

Empower front-line staff with instant access to resident photos, priority alerts, care plans, and service notes. Important medical information is flagged to ensure informed, accurate service delivery.

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Time Clock Management

Staff can log hours and leave notes, while managers make edits, apply differentials, and correct entries. This streamlines workforce tracking and ensures accurate records.

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Built for performance. Packed with features.

Clinical

• Resident demographics/EHR

• Resident notes/nursing notes/progress notes

• Service plan management

• Physician orders

Clinical – Charting

• Services/cares

• Offline mode

Clinical – EMAR, Medications

EMAR:

• Medications counting (controlled meds)

• PRN follow-up

Pharmacy Integration:

• One directional

• Bi-directional

• One-click refill ordering

Clinical – Assessments & Incidents

Clinical Assessments:

• Service plan integration

Incident Reporting:

• Resident incidents

• Staff incidents

Analytics, Reporting, Dashboard

Reporting Exports:

• PDF

• XLSX

• CSV

• WORD

Dashboards:

• Visual interactive dashboards/BI, customizable

• Dynamic/interactive views

• Region/community filtering

• Time series & benchmarking visuals

Staff Management

• Educational training

• Integrated background checking

• Internal secure messaging between staff

• Staff alerts – SMS text

• Staff alerts – email

Staff Scheduling & Time Clock

• TimeClock

• EVV

Billing

• Clinical documentation can generate charges

• Ancillary charges

• Batch entry of ancillary charges

• Prorating

• Recurring charges

• Supply tracking & charging

Payments:

• Private pay/ePay one time payment available

• Private pay/ePay auto-pay enrollment available

• Claims submission

Accounts Receivable:

• Collections tracking & reporting

Marketing

• CRM

• Clinical assessments for leads/prospects

Administration

• Policy management

• Emergency planning

Interoperability & 3rd Party Communication

• eFax

Education

• eFax

• Resident/family communication portal

• eSigning

Documents

• Document upload & storage

• Storage limitations

Engagement (Resident/Community/Family)

• Resident/family communication portal

• Family portal – eSigning (remote)

Life Enrichment/Activities

• Activity scheduling

Security

• IP-based login restrictions

• Password complexity requirements

• 2FA – SMS text

• 2FA – authentication app (e.g. Authy)

Other

• 3 year roadmap

Schedule your 15-minute consultation to see if Residex is right for your needs.

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