Built for senior living.

Before expanding its use of Residex, Presbyterian Homes & Services identified a recurring challenge across its communities: staff were spending too much time on redundant administrative tasks and duplicative documentation. Like many senior living organizations, the team needed a way to streamline busywork, enhance accuracy, and improve access to information – without disrupting the care experience oroverburdening the team with technical training.

Working closely with Residex, the team undertook a multi-month implementation plan across multiple sites – complete with specialized training, custom report creation, and timeline management for each go-live. The Residex team didn’t just provide technical support; they actively helped shape the documentation process, guided implementation best practices, and created custom tools to ensure a seamless experience for both staff and leadership.